As the data is shipped and delivered in a non-encoded format, there is no return policy for digital goods. If you have any questions or are in need of statistics and information that are not already available in the Information & Statistics area feel free to contact us with any questions prior to purchase. Our representatives will be happy to assist you with any questions you may have. If you have concerns or issues after purchase we are always available 24 hours a day at 1-800-578-7419 to provide any assistance needed. Don’t hesitate to give us a call or contact us via email. In addition, you can always create a help desk ticket from within your client account panel. Our average ticket response time is under 24 hours!